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Our Commitment to Data Protection

Iris Serval is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and protecting the personal data of all individuals who interact with our business. This page outlines our approach to data protection and your rights under GDPR.

Data Controller Information

Iris Serval acts as the data controller for personal information collected through our website and services. As data controller, we are responsible for deciding how personal data is collected, stored, and used.

Contact details:
Iris Serval
Unit 14, Harbour Business Park
Dun Laoghaire, Co. Dublin
A96 K2P8, Ireland
Email: [email protected]

Lawful Basis for Processing

Under GDPR, we must have a valid legal basis for processing personal data. We rely on the following legal bases:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.

Contract

Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless overridden by your data protection rights.

Legal Obligation

Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving a valid request.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you.

Exercising Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, we may extend this period by up to two months, but we will inform you if this is necessary.

There is no fee for exercising your rights, except where requests are manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act on the request.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Data Protection Commission within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

International Transfers

We do not routinely transfer personal data outside the European Economic Area. If any transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.